Please return to the product information page and verify the numbers provided or try again later. No, create an account now. This product was sold by a third party. Thanks for marking this as the answer. Hope this information helps.

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5189jrf Select all Deselect all. Most information is available on the internet or from the manufacturer’s website, do not assume compatibility; know before purchasing.

Thanks for the info.

My wireless mouse and wireless keyboard 5189URF not working properly in Windows 8.1 Pro 32 bit

Even opened and checked the wheel and it is clean. Solution and Diagnostic Data Collection. Tell me what you’re looking for and I can help find solutions.

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If you have any further questions, please let us know. We are unable to determine your warranty status for the product and serial number provided.

Every effort has been made to ensure the accuracy of all information contained in this items description. Product has been exchanged: Hope this information helps.

This document applies to Wireless Multimedia Keyboard and Mouse. Tell me what you’re looking for and I can help find solutions.

HP Pavilion Multimedia Wireless Keyboard 5188-6816 Model 5189urf

Any warranty support needed would be completed by the third party that sold the product. Finally contacted HP, as warranty was still in effect, and they sent a replacement.

One or more of the values entered is not permitted. Do you already have an account? Jul 8, Messages: The serial number provided does not match 5189urr previously selected product. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?


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Synchronizing the HP Wireless Multimedia Keyboard and Mouse (NYAA) | HP® Customer Support

For 1 year if the item stops functioning we will repair or replace 5189urff with a comparable unit. Please visit the manufacturer’s website or call their customer service for more detailed technical information and for compatibility questions. Europe, Middle East, Africa.

I have tried restarting my computer multiple times, plugging in the USB receiver in different usb ports, and even put new batteries in. In reply to Siva’s post on April 20, The Virtual Agent is currently unavailable.

Also, I found this link on the question that was similar to this: This item has model number URF And part number